Worst Airline: United

America's Worst Airline

It does matter who you fly and you usually have a choice! On a recent business trip one leg of the flight home was with United. United cancelled. Not because of any reasonably sane reason like weather or mechanical issues, but rather because they apparently sold the “landing rights” for my flight. After having initially made the committment to get me from A to B, they later changed their mind and tried to push me out to a flight a day later. No wonder they top the list of America’s Worst Airlines and even America’s Worst Businesses. I have heard from several friends who had United issues, seems to be a universal experience.

Fortunately, American Airlines took great care of me and I made it home. I can not say enough good things about American. I will never attempt to use United for anything ever again.